• Standard Shipping: Flat rate $5.00 ground shipping no matter how much you purchase! Standard ground includes delivery via Priority Mail, US Postal Service, UPS Ground, FedEx ground. Customers cannot specify the carrier of their choice. ModDeals shipping rates applies to all destinations within the United States (including Hawaii and Alaska). Orders placed via this shipping option is not guaranteed to be delivered within a certain timeframe. However, an estimate of 7 – 14 business days is provided for your convenience. The estimated shipping time does not include the amount of time it takes for processing. Please CLICK HERE to learn more about our Shipping Process.

  Expedited Shipping: Flat rate $7.99 ground shipping no matter how much you purchase! Items upgraded to Expedited Ground will ship via UPS, FedEx ground, or like carrier. Customers cannot specify the carrier of their choice. Items will arrive within 3–5 business days from shipping. ModDeals shipping rates applies to all destinations within the United States (including Hawaii and Alaska). The estimated shipping time does not include the amount of time it takes for processing. Please CLICK HERE to learn more about our Shipping Process.

  Premium Shipping: Prices for Premium Shipping vary based on weight and destination of package. Shipping price will be calculated at time of order. Items upgraded to Premium Shipping will ship via UPS, FedEx ground, or like carrier. Customers cannot specify the carrier of their choice. Items will arrive within 2 business days from shipping. ModDeals shipping rates applies to all destinations within the United States (including Hawaii and Alaska). The estimated shipping time does not include the amount of time it takes for processing. Please CLICK HERE to learn more about our Shipping Process.

  International Rates: International rates vary by destination, carrier, and speed of your choice. You can calculate shipping rates at checkout once you have selected the items to ship. Some products may not be eligible for international shipping.

• We do our best to accurately estimate when items will ship from our facility and when they will be delivered to their destination. Estimated shipping timeframes and shipping days are based on several factors, including your destination address, how quickly we can package the items for shipment (processing), and what type of shipping method you have selected. Here’s the shipping process step by step:

  STEP 1: Each order must go through a credit approval process and then be sent to the warehouse where it will be shipping from. Orders placed after 2:00 PM (PST) will typically ship the next business day. During this time you may see an authorization notice in your bank account. This is an authorization from your bank telling us that the funds are available, and it is okay to continue processing, and then ship. Your account will not be charged and funds will not be pulled until your item ships, in which case you should receive an e-mail notification from us. If you have any concerns, please feel free to contact Customer Service HERE.

  How it works: Once you place your order, we notify your bank to get the approval to proceed. Your bank lets us know the funds are there, and authorizes the transaction. Then we begin processing your order. When your package ships, your bank account gets charged. No funds are removed until your package ships.

  

  STEP 2: Orders are packed and shipped Monday – Friday only. Most orders are shipped within 1 – 3 business days from the order date. Orders placed on weekends and select holidays are processed on the next business day. We always make every effort to ship product the same day that it is ordered, however please be sensitive to the chance of high traffic when ordering around holidays and major sales.

  STEP 3: Package is picked up by the appropriate carrer and shipping time begins! For Standard Shipping, it is estimated that your package will be delivered within 7–14 business days after processing. For Expedited Shipping, it is guaranteed that your package will be delivered within 3–5 business days after processing. For Premium Shipping, your package is guaranteed to arrive within 1–2 business days after processing. You should expect an e-mail notification when your package ships with a tracking number and method of shipping so you can track your package.

  PLEASE NOTE: If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed until resolved.

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  STEP 1: Credit Approval Process – Orders placed after 2:00 PM (PST) will be processed the following business day. If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed until resolved. For more details about the Shipping Process, CLICK HERE.

  STEP 2: Processing and Packaging – Most orders are shipped within 1 – 3 business days from the order date. Orders placed on weekends and select holidays are processed on the next business day. We always make every effort to ship product the same day that it is ordered, however please be sensitive to the chance of high traffic when ordering around holidays and major sales.

  STEP 3: Package Shipped – Shipping time varies based on the shipping option you’ve chosen. If you’ve chosen Standard Ground Shipping, estimated delivery time is within 7–14 business days. For Expedited Ground Shipping, it is guaranteed that your package will be delivered within 3–5 business days. For Premium Shipping, your package is guaranteed to be delivered within 1–2 business days. You should expect an e-mail notification when your package ships with a tracking number and method of shipping so you can track your package.

• If for any reason you are dissatisfied with any item(s) purchased from ModDeals.com, simply send it back for a full refund or exchange. Enjoy 365 days to return or exchange items. Refunds will be issued the same way they were paid. Please allow up to 1 billing cycle for the refund(s) to reflect on your account. Please note that some credit processors allow refunds to take place for up to 90 days. If you are returning items beyond this time frame, it may be necessary for ModDeals.com to mail a check to the your billing address. CLICK HERE for more details on our Return policy.

• Please expect to receive a Purchase Confirmation email within an hour after your purchase. This email will confirm the items purchased, confirm the total amount, provide your Order ID Number, and inform you that your order has begun processing. At this point, there will not be any tracking information yet. After your order has processed and shipped, you should expect to receive a Shipping Confirmation email. This email will have your Order ID Number, your final order amount•, the shipping method and carrier, and your Tracking Number. Please contact CUSTOMER SERVICE if you do not receive or lose your Tracking Number or if you would like help tracking your package. *PLEASE NOTE: Your account will not be charged until your order has been shipped. The final amount charged may be less than the initial total at time of purchase if items ordered were out of stock. If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed until resolved.

• ModDeals.com accepts Visa, MasterCard, AMEX, Discover, and PayPal. International Cards may require further verification. Please call CUSTOMER SERVICE if you have further questions.

• The ModSquad is happy to be of stylish service on all business days, Monday - Friday, 8:30 AM - 4:30 PM.

• Registered Members of ModDeals.com get the latest scoop on the hottest trends, newest styles, new arrivals, Flash Sales, and more! And to top it off, Registered Members earn mReward points every day they log in to the website, post a review, make a purchase, and have a chance to earn $10 for every friend they refer to our site! For more details on our Refer-A-Friend program, CLICK HERE

• Each Coupon Code varies. Please check the email, flier, or coupon with your Coupon Code for exact details. Coupon Codes cannot be combined with any other coupon codes and cannot be used on any reduced items. Coupon Codes are good for all products ordered on ModDeals.com, and cannot be applied towards Shipping costs. To redeem, enter code in “Coupon Code,” not “Gift Card Code,” when checking out.

1.888.222.7080

CustomerCare@moddeals.com

6020 Progressive Ave. Suite 100, San Diego, CA 92154